Concurrent automates and centralises deposit management for Allied Students
faster to create a contract
contracts created in Concurrent
1985+
deposits protected with mydeposits
By automating key property management processes, Concurrent has helped Allied Students save time, increase employee productivity, and streamline the booking flow.
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“Concurrent has created an extremely smooth booking platform for us. Adding the automated mydeposit scheme just made everything run so much smoother and removed the pressure on the teams to manually input information.”
Julian Sparrow, Director and Regional Manager, Allied Students
Allied Students is a PBSA provider which began operating in Birmingham in 2018. They have been using Concurrent since 2019 to enhance the efficiency of their property management operations and support their expansion into Manchester, Leeds, and Edinburgh.
The Problem
Before using Concurrent, Allied Students was using inefficient manual processes to create, send, and sign contracts. They also spent a significant amount of time manually protecting deposits, liaising directly with deposit protection providers, and keeping students informed of updates.
Why Did Allied Students Choose Concurrent?
Allied Students turned to Concurrent as it offered a centralised, structured system which allowed them to run their operations more smoothly. They wanted to leverage Concurrent’s automated processes to save time and relieve the manual burdens they were previously facing.
The Solution
Automated deposit protection
Allied Students use Concurrent’s mydeposits custodial integration to protect tenants’ deposits. Deposits are automatically collected, stored and protected as part of the booking flow without any input from the Allied team. Allied Students feel fully confident in the security of their tenants’ deposits using the integration.
Protection certificates are also automatically sent to tenants, so the team does not have to manually provide updates. Once deposits are protected, the Allied team can easily access deposit protection certificates at any time within the Concurrent platform, offering total peace of mind. The team find it easier to access key deposit protection documents through Concurrent than through mydeposits directly.
“The mydeposits integration saves time from the team’s perspective as it’s automatic so it’s just done for you. There’s nothing the team has to do to keep the process flowing. It just works well and makes life so much simpler.”
Hollie Clarke, Operations Manager, Allied Students
Streamlined booking flow
Concurrent has created a smooth booking flow for tenants while reducing pressure on Allied Students. The simplicity of the Concurrent system has increased efficiency. The time taken to create a contract has been cut from approximately 40 minutes per contract to less than five minutes as they no longer have to manually input information and repeat lenghty processes.
Minimise mistakes
Automating key processes with Concurrent has minimised the number of mistakes made. Allied Students can rely on the Concurrent system instead of other internal teams with conflicting priorities. This is particularly helpful during busy periods.
The Results
Concurrent offers a centralised place for Allied Students’ property management operations. They have full visibility of everything and can easily pull any assets or documentation they need from the system. The audit log allows them to easily assess historical data, so they can tell exactly what has happened and when. Allied Students can easily pull comprehensive reports from the system and filter them to highlight relevant information.
As Concurrent has reduced the team’s manual workload and allowed them to focus on more productive tasks, Allied Students has seen a huge increase in employee productivity. The team is confident that everything is operating as it should as the automations work in the background.
"Everything’s just so easy. Everything that we need, we can get from the system."
- Hollie Clarke, Operations Manager, Allied Students
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