How AXO Student Living streamlines operations across 2,300+ beds with Concurrent
complex tenancies made simpler
to set up academic-year tenancies,
down from 2 weeks
one source of truth across operations, marketing and finance
AXO Student Living uses Concurrent to manage complex tenancies, improve reporting across teams and cut time-consuming processes - reducing academic-year setup from two weeks to just one day.
Ready to start?
Want to find out how Concurrent
could enhance your property management processes?
Book a demo with us today.
"It’s the most user-friendly PMS I have ever used in almost 17 years of working in this industry, and I’ve used pretty much all of them."
Priya Crook, Sales and Marketing Director, AXO Student Living
The challenge of managing complex tenancies at scale
AXO Student Living manages more than 2,300 student beds across its portfolio, with different tenancy lengths and short-stay options adding complexity to day-to-day operations.
At one site alone, AXO manages more than 1,000 beds. Tenancies need to be organised accurately so that availability, contracts, check-ins and move-outs all align.
Preparing for a new academic year could therefore be particularly time-consuming. Setting up these periods had previously involved several members of the team and could take around two weeks to complete.
AXO also needed teams across operations, marketing and finance to have straightforward access to the information they relied on, without adding unnecessary manual work to already complex processes.
Why AXO chose Concurrent
AXO wanted a property management system that could handle the complexity of its portfolio while remaining straightforward for teams across the business to use.
Cost was also an important consideration. Concurrent offered better value without compromising on the quality of the platform.
"One of the reasons we chose Concurrent was the cost. The cost was substantially lower than everything else within the market, but without removing the quality of the PMS at the same time too."
Priya Crook, Sales and Marketing Director, AXO Student Living
Support was another important factor. With AXO's previous PMS, support queries could involve long lead times and highly technical responses. Concurrent gives AXO access to direct support alongside knowledge-base resources, helping the team resolve more questions independently.
That has also made it easier for new starters to get up to speed and for knowledge to be shared more widely across the business.
How to have clearer reporting and simplify tenancy management
AXO uses Concurrent to bring its core property management processes together in one system, giving teams across operations, marketing and finance access to the information they need.
Simplified tenancy management
Concurrent allows AXO to organise availability around different tenancy lengths and short stays, helping the team manage contracts, check-ins and move-outs more easily.
Instead of creating equally complex internal processes, AXO can structure availability around the requirements of each building and tenancy period.
This has made preparing accommodation for a new academic year more straightforward for the wider team to manage.
Clearer reporting across teams
Concurrent also gives AXO a clearer view of activity across the business. Teams can access a variety of different report in one place, covering areas such as maintenance, debt, check-in/check-out and occupancy, alongside visibility of tasks including countersigns and expired bookings.
Having that information available through one platform reduces the time spent gathering data manually and helps different teams quickly understand what needs their attention.
More self-sufficiency
Concurrent's usability and support resources also allow AXO's team to complete more tasks independently.
When additional help is needed, AXO can draw on Concurrent's customer support team and knowledge base, rather than relying on lengthy or highly technical support processes.
For AXO, that means easier onboarding for new team members and less reliance on individual members of staff to understand how the platform works.
How to save time setting up tenancies
Concurrent has helped AXO reduce the time and resource needed to manage some of its most important operational processes.
For the 2026/27 academic year, Priya completed the setup of AXO's tenancies herself in just one day - a process that had previously involved a larger team and taken around two weeks.
Alongside that time saving, AXO now has simplified management of different tenancy requirements, clearer reporting across departments and less manual admin.
Bringing tenancy management, reporting and wider operational processes together also means different teams can work from the same source of truth, giving AXO greater visibility across a large and complex student accommodation portfolio.
The result is a more straightforward way to manage day-to-day operations, with less time spent on admin tasks and more information available to the teams that need it.
About AXO Student Living
AXO Student Living provides purpose-built student accommodation across London and Coventry, managing more than 2,300 student beds across its portfolio.
Its accommodation includes a range of room types, tenancy lengths and short-stay options, requiring its teams to manage a broad mix of operational and tenancy requirements throughout the academic year.
Ready to start?
More customer stories
See how Now Student Living uses Concurrent to streamline property onboarding, simplify day-to-day operations and support on-site teams at scale.
Contract signing
Instant booking
Reporting
Find out how automation and flexibility helped EveryStudent streamline bookings, scale operations, and deliver a better experience for students and staff.
Rent collection
Custom contracting
Book Now
Learn how Concurrent's Report Builder API has helped Cloud Student Homes to pre-empt issues, streamline cross-team data-sharing, and implement dynamic pricing.
Report Builder API
Email automations
Data insights
